Technical Support

Free Support Options:

Free support options vary by products. These options include email support and our Knowledge Base. Additional information on these support options can be found on our Technical Support portal. Please click here to be redirected to our Technical Support portal.

Paid Phone Support

Hours: Monday - Friday 8AM-5PM PST
Phone: 888.722.4431
Eligible Products: The following products are eligible for Paid Phone Support:

Before You Call:
In order to access Technical Support via phone, you will need a support code. A support code can be used once per incident. Support codes can be purchased on our site at a cost 1 code for $9.99 or 3 codes for $19.99.

Select products are eligible for phone support. Please see the Eligible Products listed above that receive phone support. If you cannot find your product on that list, please refer to the Free Support Options listed above.

Please have your support code ready when calling in to confirm eligibility for phone support.

Customer Service

Need to Place an Order?

To place an order, you can call us at: 877.445.6436

We are here to accept your phone orders from 8am - 4pm Pacific Time (M-F).

Of course, our online store is open 24/7

Want to Register Your Software?

Click here to fill out our simple registration form.

Live Chat Service

Click here to chat.

Have a Rebate?

Redeem a Rebate online.

It's easy to Check the Status of a Rebate.

Need to Apply for a Refund?

Submit your refund online.

Check the status of your refund here.

Want to Provide Product Feedback?

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